Summary
whoop 5.0 upgrade controversy settles with new policy; free upgrades now available for subscribers
Key Points
Whoop has offered free upgrades to all subscribers with more than 12 months remaining on their subscription.
The company previously proposed a one-time fee or extending subscriptions by 12 months for the upgrade.
Subscribers with less than 12 months left on their subscription can extend their subscription to get the upgrade at no additional cost.
Why It Matters
The change in policy marks a shift in whoop's approach to hardware upgrades and subscriber value, addressing concerns from users and community feedback.
Author
Anthony Ha