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Bird Cuts Jobs Amid AI Boom

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7 hours ago

Summary

Cloud communication service Bird cuts 120 jobs due to AI adoption. The company plans to realign its global operations, with most impacted roles in Europe. Bird counts Meta, PayPal, Square, and Uber as key customers.

Key Points

Bird's financials remain strong, but AI adoption contributed to the reduction of roles.
The move aims to position teams closer to customers, enabling better service in local time zones and cultural contexts.
The company's CRM platform offers a unified solution for marketing, sales, and payments via email, SMS, and WhatsApp.

Why It Matters

Bird's job cuts reflect the AI-driven shift in the cloud communication industry, emphasizing the need for companies to adapt to changing market conditions.

Author

Jagmeet Singh

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