TechRadar·Apr 20, 2026

⚠️ChatGPT Suffers Major Global Outage, Taking Down Conversations, Login and Voice Mode

ChatGPT Suffers Major Global Outage, Taking Down Conversati…

TL;DR

OpenAI's ChatGPT went down for thousands of users globally on April 20, with a 'partial outage' lasting at least 90 minutes starting around 10:05am ET.

OpenAI's ChatGPT went down for thousands of users globally on April 20, with a 'partial outage' lasting at least 90 minutes starting around 10:05am ET. At the peak, Downdetector logged more than 8,700 reports in the UK alone and roughly 1,900 in the US before OpenAI deployed a fix and began monitoring recovery.

ChatGPT Suffers Major Global Outage, Taking Down Conversations, Login and Voice Mode

Key Points

1

Outage began around 10:05am ET / 3:05pm BST on April 20, 2026

2

OpenAI status page upgraded incident to 'partial outage' covering conversations, login, voice mode and image generation

3

More than 8,700 reports in the UK and 1,900 in the US at peak per Downdetector

Why It Matters

Highlights the growing systemic risk of concentrated AI infrastructure as businesses and consumers increasingly depend on a single provider for daily productivity workflows.

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Frequently Asked Questions

Why does this matter?

Highlights the growing systemic risk of concentrated AI infrastructure as businesses and consumers increasingly depend on a single provider for daily productivity workflows.

What happened?

OpenAI's ChatGPT went down for thousands of users globally on April 20, with a 'partial outage' lasting at least 90 minutes starting around 10:05am ET.

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