📈Forrester Says AI Guts App Dev and IT Services Markets
TL;DR
Forrester says only three tech categories are set for clear growth under AI: infrastructure, data and AI, and identity and network security. Application development, low-code, autonomous testing and CMS tooling sit directly in the path of generative code, alongside implementation services.
Forrester says only three tech categories are set for clear growth under AI: infrastructure, data and AI, and identity and network security. Application development, low-code, autonomous testing and CMS tooling sit directly in the path of generative code, alongside implementation services.

Key Points
Only infrastructure, data and AI, and identity/access/network security get a clear-growth call
App generation, low-code, autonomous testing, CMS and digital experience platforms named as directly exposed
Oracle, Salesforce, SAP and Workday implementation services all show headwinds
Business process outsourcing rated the most severely disrupted market of all
Gartner separately raised its 2026 IT market estimate to $6.37T, up 14.2% year-on-year
Why It Matters
If implementation work is what AI actually eats first, the systems-integrator headcount model breaks long before any frontier lab ships something that looks like AGI.
Quick Facts
Frequently Asked Questions
Why does this matter?
If implementation work is what AI actually eats first, the systems-integrator headcount model breaks long before any frontier lab ships something that looks like AGI.
What happened?
Forrester says only three tech categories are set for clear growth under AI: infrastructure, data and AI, and identity and network security. Application development, low-code, autonomous testing and CMS tooling sit directly in the path of generative code, alongside implementation services.
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