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🚨FTC and 22 States Sue Amazon Over $20B Ad Overcharging Scheme

Amazon Ad Overcharging: A $20B Scandal

TL;DR

The FTC and 22 states have sued Amazon for a secret scheme that overcharged advertisers by $20 billion over seven years. The lawsuit alleges rigged auctions and hidden surcharges.

The FTC and 22 states have sued Amazon for a secret scheme that overcharged advertisers by $20 billion over seven years. The lawsuit alleges that Amazon manipulated its ad auctions to impose hidden surcharges on advertisers, inflating prices and depriving customers of fair competition. If you're an advertiser on Amazon, this affects your ad spend and the transparency of your bidding process. Amazon's scheme involved billions of rigged auctions, imposing hidden surcharges on advertisers almost every time a shopper clicked on an ad. The FTC investigation revealed that Amazon kept the use of soft reserve prices secret, even from its own sales and marketing employees. Amazon's response acknowledges the use of reserve prices but claims it implemented the system to cover costs and ensure relevant ads win auctions.

FTC and 22 States Sue Amazon Over $20B Ad Overcharging Scheme — Ars Technica

Key Points

1

FTC and 22 states sue Amazon over $20 billion in ad overcharging since 2019.

2

Amazon manipulated ad auctions to impose hidden surcharges on 1.2 million advertisers.

3

FTC investigation revealed billions of rigged auctions and undisclosed surcharges.

4

Amazon kept soft reserve prices secret, even from its own sales and marketing teams.

5

Amazon's response acknowledges reserve prices but claims it covers costs and ensures ad relevancy.

Why It Matters

If you're an advertiser on Amazon, this affects your ad spend and the transparency of your bidding process. Amazon's scheme involved billions of rigged auctions, imposing hidden surcharges on advertisers almost every time a shopper clicked on an ad. The FTC investigation revealed that Amazon kept the use of soft reserve prices secret, even from its own sales and marketing employees.

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Frequently Asked Questions

Why does this matter?

If you're an advertiser on Amazon, this affects your ad spend and the transparency of your bidding process. Amazon's scheme involved billions of rigged auctions, imposing hidden surcharges on advertisers almost every time a shopper clicked on an ad. The FTC investigation revealed that Amazon kept the use of soft reserve prices secret, even from its own sales and marketing employees.

What happened?

The FTC and 22 states have sued Amazon for a secret scheme that overcharged advertisers by $20 billion over seven years. The lawsuit alleges rigged auctions and hidden surcharges.

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