🚨iPhone 18 Pro Max Users on AT&T Losing Cellular Service
iPhone 18 Pro Max owners on AT&T, your phones might be next
TL;DR
iPhone 18 Pro Max users on AT&T are experiencing cellular service outages. Apple released updates to prevent the issue, but affected phones need a free hardware replacement. Wi-Fi still works, but calls and texts are down.
iPhone 18 Pro Max users on AT&T are losing cellular service, switching to SOS mode and unable to make calls or texts. Apple released iOS 27.0.1 and a carrier settings update to prevent the issue, but phones already affected need a free hardware replacement. The updates will automatically download for AT&T users over the next 14 days. Affected users can contact Apple Support or AT&T for a replacement. The cause remains unconfirmed, but the iPhone 18 Pro Max's cellular hardware, including a new millimeter-wave antenna, could be a factor.
Key Points
iPhone 18 Pro Max users on AT&T experiencing cellular service outages; iOS 27.0.1 update and carrier settings update released to prevent the issue.
iOS 27.0.1 and carrier settings update will automatically download for AT&T users over the next 14 days; affected phones require a free hardware replacement.
Apple and AT&T have not linked the new millimeter-wave antenna to the service failures; the cause remains unconfirmed.
Affected users can contact Apple Support or AT&T for a free hardware replacement; Wi-Fi still works, but calls and texts are down.
iPhone 18 Pro Max uses Qualcomm's Snapdragon X80 modem; iPhone 17 Pro and Pro Max use the same modem, but the 18 Pro Max adds a new millimeter-wave antenna.
Why It Matters
iPhone 18 Pro Max users on AT&T are experiencing cellular service outages, requiring a free hardware replacement. The issue affects only the iPhone 18 Pro Max on AT&T, but the cause remains unconfirmed. Affected users can contact Apple Support or AT&T for a replacement. The updates will automatically download for AT&T users over the next 14 days.
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