🚨LexisNexis Shuts Down Three Services Due to Server Activity
LexisNexis Takes a Hit: Major Services Offline for Days
TL;DR
LexisNexis took three critical services offline due to unusual server activity, impacting businesses and clients. The outage began Wednesday and was still ongoing Monday morning.
LexisNexis pulled Diligence, Metabase API, and Newsdesk offline after detecting suspicious activity on their servers. This move aimed at protecting customer data and preventing further damage. Businesses relying on these services for background checks and news monitoring are facing significant disruptions. The company is working with a cybersecurity firm to investigate the cause of the outage.
Key Points
Diligence was offline from Wednesday through Sunday before partial restoration; full recovery still pending
Newsdesk and Metabase API expected to come back online progressively over the week
LexisNexis is working with a cybersecurity firm to investigate and remediate the issue
The company's Legal & Professional division faced a breach earlier this year, compromising customer records
A separate April 2022 breach at LexisNexis Risk Solutions affected around 360,000 people
Why It Matters
If you're using LexisNexis Diligence for background checks or Newsdesk for news monitoring, this outage is a red flag. Businesses relying on these services face potential disruptions and financial losses due to service downtime.
Frequently Asked Questions
Why does this matter?
If you're using LexisNexis Diligence for background checks or Newsdesk for news monitoring, this outage is a red flag. Businesses relying on these services face potential disruptions and financial losses due to service downtime.
What happened?
LexisNexis took three critical services offline due to unusual server activity, impacting businesses and clients. The outage began Wednesday and was still ongoing Monday morning.
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