🌍Malaysia's Respond.io Raises $62.5M for AI Sales Agents
TL;DR
Respond.io, a Kuala Lumpur startup, raised a $62.5M Series B led by Camber Partners. Its platform uses AI agents to handle customer chats across WhatsApp, Instagram, and more, billing per conversation rather than per seat.
Respond.io, a Kuala Lumpur startup, raised a $62.5M Series B led by Camber Partners. Its platform uses AI agents to handle customer chats across WhatsApp, Instagram, and more, billing per conversation rather than per seat. It hit $35M ARR, up 169% year over year.
Key Points
$62.5M Series B led by Camber Partners, with Endeavor Catalyst; announced June 15, 2026
Reached $35M ARR, up 169% year over year, at a 30% profit margin
Processes 2 billion customer messages per quarter across WhatsApp, Instagram, TikTok, and more
Charges per conversation, not per seat, so AI handling inquiries does not cut revenue
Plans acquisitions to grow in North America and Europe, currently about 20% of revenue
Why It Matters
Per-conversation pricing flips the usual SaaS math: when AI replaces human reps, Respond.io still gets paid, which is why it says AI adoption speeds its growth.
Quick Facts
Frequently Asked Questions
Why does this matter?
Per-conversation pricing flips the usual SaaS math: when AI replaces human reps, Respond.io still gets paid, which is why it says AI adoption speeds its growth.
What happened?
Respond.io, a Kuala Lumpur startup, raised a $62.5M Series B led by Camber Partners. Its platform uses AI agents to handle customer chats across WhatsApp, Instagram, and more, billing per conversation rather than per seat.
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