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📞Truecaller's User Base Slows Down Amid Competition

Your phonebook just got a whole lot more crowded

TL;DR

Truecaller's user base has slowed down, with downloads from India falling 16% year-over-year in 2025. The company's growth is starting to slow, with global downloads declining 5% year-over-year.

Truecaller's user base has hit a snag. With over 500 million users worldwide, the company's growth is slowing down. In India, where Truecaller has a massive following, downloads have fallen by 16% year-over-year in 2025. This trend is not limited to India; global downloads have declined by 5% year-over-year in 2025. The company's shares have taken a hit, falling about 78% since its 2021 IPO and down around 37% so far this year.

Truecaller's User Base Slows Down Amid Competition — TechCrunch

Key Points

1

Truecaller's shares have fallen about 78% since its 2021 IPO, with a current market value of around $37 million.

2

The company's global downloads declined by 5% year-over-year in 2025, marking a reversal after several years of growth.

3

In-app revenue has risen sharply from $600,000 in 2017 to $39.3 million in 2025, with monthly revenue consistently above $2 million.

4

Truecaller's presence on iOS has grown from less than 5% of its total downloads in 2020-2021 to around 11-12% in recent years.

5

The company's Community Suggestions feature shows user-generated context about incoming callers, helping users make informed decisions.

Why It Matters

If you're a developer working on phonebook-related features or building caller identification capabilities into your app, Truecaller's slowdown is a wake-up call. The shift towards telecom-led solutions and built-in features means you'll need to adapt quickly to stay competitive. For now, it's business as usual, but the writing is on the wall.

Truecalleruser growthcompetitiontelecom-led solutions

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