Open source platform to turn technical docs into an instant answer engine for industries like manufacturing, automotive, and medical.
Aiden is an open source platform for building chatbots that transforms technical documentation into an instant answer engine. It is designed for industries like manufacturing, automotive, medical, HVAC, and engineering, enabling teams to automate complex queries, product lookups, and compliance checks. Aiden is trained on your own manuals, standards, and workflows, providing accurate, brand-aligned responses 24/7 across web, mobile, and intranet. It offers bulk document uploads, in-chat image sharing, team collaboration, custom branding, advanced analytics, and multi-channel integration.
check_circleSecurity & compliance (enterprise and government standards)
check_circleAI trained on your knowledge (manuals, catalogues, standards)
check_circleInstant retrieval of certifications, datasheets, compliance records
check_circleERP/CRM integration
check_circleVehicle compatibility checker
check_circleAI diagnostic assistant for fault codes
check_circleAutomated quoting and materials lookup
Use Cases
lightbulbManufacturing teams upload product specs and compliance records to Aiden, enabling instant retrieval of certifications and datasheets, reducing manual lookup time by 80%.
lightbulbAutomotive dealers use Aiden's vehicle compatibility checker by make, model, and year to provide accurate part recommendations to customers, boosting sales conversion.
lightbulbMedical suppliers train Aiden on TGA, ISO, and FDA regulations, allowing labs and hospitals to get real-time compliance and safety references, ensuring regulatory adherence.
lightbulbHVAC technicians access Aiden on-site via mobile to diagnose fault codes and access wiring diagrams, cutting repair time in half.
lightbulbField service engineers use Aiden for step-by-step installation guidance and materials lookup, reducing errors and rework.
lightbulbCompliance officers query Aiden for instant retrieval of legislation and policy references, streamlining audit preparation and reporting.
lightbulbCustomer support teams deploy Aiden across web and intranet to answer repetitive queries, freeing staff to handle complex issues.
