Customer Intelligence
Dovetail
Dovetail is a customer intelligence platform that centralizes, analyzes, and activates customer feedback from calls, tickets, surveys, interviews, and reviews. It uses AI to automatically classify data into themes, generate reports, and create dashboards that link insights to business metrics like churn and growth. Teams can chat with their data to find answers, generate PRDs and prototypes, and automate workflows with AI agents. Dovetail helps product, design, and research teams move from discovery to delivery faster, with a reported 2.3x ROI and 30 hours saved per user per week.
customer feedbackAI analysisproduct research+7