Knowledge base software with AI search, chatbot, and analytics. Trusted by 130,000+ users. Start free 14-day trial.
Helpjuice is a knowledge base software trusted by over 130,000 users from companies like Amazon, Hertz, and Shipt. It helps streamline support, boost productivity, and centralize institutional knowledge. Features include AI-powered search, chatbot, analytics, integrations, and a powerful editor. It offers a 14-day free trial with no credit card required.
Key Features
check_circleAI-powered search
check_circleSwifty AI Chatbot
check_circleKnowledge base analytics
check_circlePowerful editor
check_circleCollaboration tools
check_circleIntegrations
check_circlePlanner (kanban)
check_circleLocalization (50+ languages)
check_circleCustomization
check_circleAI content creation
check_circlePDF & image search
check_circleRelated content suggestions
check_circleAI tag manager
check_circleWizardshot (screenshot tool)
check_circleSingle sign-on
Use Cases
lightbulbCustomer support teams reduce ticket volume by up to 70% by enabling self-service with a centralized knowledge base, allowing agents to focus on complex issues.
lightbulbHR and onboarding teams cut new hire ramp-up time by 58% using searchable documentation, so employees find answers without interrupting colleagues.
lightbulbProduct teams document SOPs and product guides in a structured knowledge base, ensuring consistent processes across departments and reducing errors.
lightbulbMarketing teams create and update help articles with AI assistance, improving content accuracy and SEO performance to drive organic traffic.
lightbulbIT teams integrate Helpjuice with existing tools via API and SSO, providing instant access to knowledge across the organization without disrupting workflows.
lightbulbCustomer success managers deploy the AI chatbot on their website to answer common questions 24/7, increasing self-service rates by 40% as seen with Virgin Mobile.
lightbulbOperations teams scale internal knowledge without adding headcount, maintaining comprehensive documentation as the company grows and evolves.
