REGAL
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REGAL

Web Application 4.6/5 Web

What is REGAL?

Voice AI Agent platform for building human-like AI agents that automate support, sales, and operations with proven outcomes.

Regal is a Voice AI Agent platform that helps businesses build, improve, and manage AI-powered voice agents for customer interactions. It offers human-like voice quality, low latency, and complex workflow handling, with proven outcomes like 97% containment rate and 80% cost reduction. Built by contact center operators, it integrates with major CCaaS and CRM systems, and provides enterprise-grade security.

Key Features

Human-like voice AI
Low latency
Custom agent styles
Drag-and-drop orchestration
A/B testing
Real-time monitoring
Conversation intelligence
Automated QA
Multi-language support (30+ languages)
Enterprise-grade security
Integrations with CCaaS and CRM
Forward Deployed Engineering team

Use Cases

Customer support teams automate inbound calls with AI agents that achieve 97% containment rate and zero wait time, raising CSAT scores.
Sales teams use AI agents for lead qualification, answering instantly and converting leads at the same rate as human agents, doubling business YoY.
Scheduling teams automate appointment booking, confirmation, and reminders with 24/7 availability, cutting no-show rates in half and saving 80% in costs.
Collections departments deploy AI agents to improve payment recovery rates, collecting at a higher rate than human agents while preventing fraud.
Booking services automate phone bookings with 97% containment of inbound calls, allowing immediate response and direct integration into scheduling systems.
Insurance companies use AI agents to qualify home insurance seekers and decide whether to connect them to a licensed agent, achieving 96% satisfaction rate.
Healthcare providers automate rescheduling of overdue appointments with AI agents, maintaining 96% satisfaction rate and reducing administrative burden.
voice AIAI agentscustomer supportlead qualificationschedulingcollectionsbookingscontact centerautomationconversational AI
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Frequently Asked Questions

What does REGAL do?

Voice AI Agent platform for building human-like AI agents that automate support, sales, and operations with proven outcomes.

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