Web Application 4.3/5 WebMobile (Android)Mobile (iOS)
What is Callbell?
Centralize WhatsApp, Messenger, Instagram, and Telegram chats into one multi-agent support platform for teams.
Callbell is a customer support platform that centralizes communication across WhatsApp, Facebook Messenger, Instagram, and Telegram into a single multi-agent inbox. It offers chat management, a no-code chatbot builder, broadcast campaigns, API/webhooks, and team collaboration features. Trusted by over 75,000 companies, it helps sales and support teams respond in real-time from any device.
Key Features
check_circleMulti-agent shared inbox
check_circleWhatsApp Business API integration
check_circleFacebook Messenger integration
check_circleInstagram Direct integration
check_circleTelegram integration
check_circleNo-code chatbot builder
check_circleBroadcast/campaign module
check_circleAPI & Webhooks
check_circleZapier integration
check_circleMobile app (Android & iOS)
check_circleTeam collaboration & auto-routing
check_circleAdvanced statistics
check_circleChatGPT integration (Enterprise)
check_circleSAML/SSO (Enterprise)
check_circleWebsite chat widget
Use Cases
lightbulbCustomer support teams manage inquiries from WhatsApp, Messenger, Instagram, and Telegram in one inbox, reducing response time by 40%.
lightbulbSales teams use the broadcast module to send promotional WhatsApp campaigns to imported contacts, increasing engagement and conversions.
lightbulbE-commerce businesses automate order updates and FAQs with a no-code chatbot, handling 80% of repetitive queries without human intervention.
lightbulbMarketing teams create interactive WhatsApp campaigns with images and documents, tracking open rates and click-throughs to optimize ROI.
lightbulbStartups centralize all customer conversations across messaging apps, enabling small teams to provide consistent support from any device.
lightbulbEnterprise organizations integrate Callbell with their CRM via API, syncing customer data and automating follow-ups for a unified workflow.
