8 Customer Service AI tools ranked by our quality score, with pricing and alternatives. See the best AI tools overall.
Cognigy is a generative and conversational AI platform that enables businesses to build and manage AI-powered customer service agents. It offers voice, chat, and agent copilot solutions to automate interactions, reduce handling times, and improve customer experience. The platform is used by over 1,250 brands worldwide and handles over 1 billion annual interactions.
Calldesk designs and deploys AI voice agents that reduce costs, scale with your needs, and deliver measurable ROI from day one. It handles inbound and outbound calls 24/7, understands nuance in 80+ languages, and integrates with CRM and telephony systems. The platform is no-code, enterprise-ready, and can go from use case discovery to production-ready callbot in 30 days.
Jotform AI Agents are powerful automated customer service tools that provide real-time assistance, answer user queries, and guide customers through processes like form-filling and troubleshooting. They offer personalized, conversational AI interactions and 24/7 availability, enhancing customer satisfaction and streamlining support workflows. Users can build and train their own AI Agent using URL crawling, document uploads, direct text input, and custom Q&As. The agents can integrate with multiple forms, take dynamic actions like submitting forms or triggering workflows, and support multiple languages. They use OpenAI's GPT-4 and adhere to industry-standard security protocols.
Blobfish AI is a contact center training platform that uses voice AI role-play to simulate real customer calls. It helps agents practice handling tough conversations, receive instant feedback, and improve performance. The platform supports onboarding, upskilling, and compliance training with customizable scenarios tailored to specific industries and products.
Orionox is an AI-powered communication platform that offers custom AI employees for customer service. It provides voice AI, conversation AI, funnel AI, content AI, and workflow AI to automate routine tasks, reduce wait times, and let human agents focus on complex issues. Features include unlimited calling, 2-way SMS, web & mobile apps, virtual numbers, advanced analytics, smart call routing, and enterprise-grade security. It also includes tools for websites, funnels, courses, automations, CRM, emails & SMS, and payments.
Chattysun provides an easy-to-implement AI chatbot for websites, trained on your business data. It offers customizable AI assistants with a backend dashboard for monitoring and intervention. Pricing includes a free tier with request limits and paid plans for higher message volumes and advanced features.
Freebot is an AI-powered service that handles customer service interactions on your behalf. It navigates phone menus, waits on hold, negotiates with companies, and gets you real human callbacks. You simply describe your issue, and Freebot's AI fights the battle while you go about your day. It offers bot-vs-bot combat, time freedom, recorded protection, mobile updates, and a tireless advocate. Pricing is per resolution with no subscription required, and a money-back guarantee if they can't help.
Futuro Corporation builds custom AI voice agents that answer every call 24/7 — sound indistinguishable from human, book appointments, and capture leads.