Build and train AI agents to automate customer service, handle inquiries, and guide users through forms 24/7.
Jotform AI Agents are powerful automated customer service tools that provide real-time assistance, answer user queries, and guide customers through processes like form-filling and troubleshooting. They offer personalized, conversational AI interactions and 24/7 availability, enhancing customer satisfaction and streamlining support workflows. Users can build and train their own AI Agent using URL crawling, document uploads, direct text input, and custom Q&As. The agents can integrate with multiple forms, take dynamic actions like submitting forms or triggering workflows, and support multiple languages. They use OpenAI's GPT-4 and adhere to industry-standard security protocols.
Key Features
check_circleAI agent builder with training via URL, documents, text, Q&A
check_circle7,000+ pre-built agent templates
check_circleIntegration with Google Calendar, Slack, email, APIs
check_circleMobile app for human escalation
check_circleMulti-language support
check_circleReal-time data validation and formatting
check_circleAgent conversation monitoring
check_circleWhite-labeling for enterprise
check_circleGDPR/CCPA compliance
check_circleOpenAI GPT-4 powered
Use Cases
lightbulbCustomer support teams deploy AI agents to handle common inquiries like order status and returns, reducing response time from hours to seconds.
lightbulbSmall business owners use AI agents to collect feedback from volunteers or customers through conversational forms, increasing completion rates by 40%.
lightbulbIT departments set up AI agents to manage service requests for hardware, software, and network issues, streamlining ticket submission and prioritization.
lightbulbMarketing teams create AI agents to qualify leads by engaging website visitors in real-time conversations, capturing contact details and needs.
lightbulbHR professionals use AI agents to automate the initial screening of job applicants by asking pre-defined questions and collecting resumes.
lightbulbE-commerce stores integrate AI agents with Shopify to handle product inquiries and guide customers through purchases, boosting conversion rates.
lightbulbEvent organizers deploy AI agents to manage registrations and answer attendee questions about schedules and venues, reducing manual workload.
AI agentcustomer servicechatbotform builderautomationsupportconversational AIGPT-4multi-languageworkflow automation
