
IT Management
Deskday
DeskDay is an AI-powered PSA and ticketing platform built for MSPs and IT teams. It offers a chat-first service desk with multi-channel support (Microsoft Teams, mobile, web, email, desktop), workflow automation, time tracking, billing, project management, and an AI agent named Helena that provides smart reply suggestions, knowledge base sync, similar ticket retrieval, and sentiment analysis. DeskDay aims to replace legacy PSA tools with a modern, intuitive interface that reduces complexity and speeds up onboarding.
PSAticketingMSP+11