Build and run AI agents at scale with brand-aligned instructions, multi-channel deployment, and actionable insights.
Permut is a reliable operating system to build and run AI agents at scale. It enables teams to set up brand-aligned agents using natural language instructions, business rules, and real workflows. Agents can be deployed across web, app, WhatsApp, Instagram, and other channels, fully connected to existing stacks. The platform provides visibility and control with guardrails, monitoring, and actionable insights from every interaction. Trusted by leading companies, Permut helps save hours, generate qualified leads, and improve CSAT and resolution rates.
Key Features
check_circleNatural language agent setup
check_circleMulti-channel deployment
check_circleGuardrails and monitoring
check_circleActionable insights
check_circleWebhooks and MCP
check_circleWorkflow automation
Use Cases
lightbulbCustomer support teams deploy AI agents to handle order inquiries, reducing response time and freeing human agents for complex issues.
lightbulbE-commerce brands set up agents on WhatsApp and Instagram to answer product questions and process returns, increasing customer satisfaction by 20%.
lightbulbMarketing teams use agents to qualify leads from web chats, automatically capturing intent and routing high-value prospects to sales.
lightbulbOperations managers monitor agent conversations with guardrails to ensure brand consistency and compliance, reducing risk of miscommunication.
lightbulbProduct teams analyze structured insights from agent interactions to identify friction points in the customer journey and improve the experience.
lightbulbRetailers integrate agents with existing CRM and order systems via webhooks, enabling real-time order status updates without manual intervention.
lightbulbCustomer success teams automate follow-up messages after support interactions, improving resolution rates and gathering feedback.
AI agentscustomer experienceautomationmulti-channelguardrailsinsightsworkflow automation
