Ringly.io
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Ringly.io

Web Application 4.3/5 Web

What is Ringly.io?

AI phone agent for Shopify stores that answers calls, finds orders, and handles returns, resolving 73% of calls without humans.

Ringly is an AI phone agent built for Shopify stores. It answers every call, finds orders, handles returns and exchanges, and resolves an average of 73% of calls without human intervention. The AI, named Seth, is trained on your store's knowledge and integrates with Shopify to handle WISMO, product questions, and returns. It escalates complex issues to your team. Setup takes under an hour, and you can keep your existing phone number and helpdesk. Pricing starts at $349/month for 1,000 minutes.

Key Features

AI phone agent (Seth) for Shopify stores
Handles WISMO, product questions, returns
Integrates with Shopify to find orders and request returns
Escalates to human team when needed
Keep existing phone number or get a new one
Works with existing helpdesk and workflows
Track resolution rates and call details
Founder-led support
65% resolution guarantee (Pro plan)
Live in under an hour
Automatically syncs website knowledge
Set business hours and escalation rules

Use Cases

Shopify store owners reduce support team burnout by letting Seth handle repetitive WISMO calls, freeing agents to focus on complex issues.
Customer support managers improve response times as Seth instantly looks up order status in Shopify and provides tracking info without hold times.
Ecommerce brands cut payroll costs by replacing a $3,000+/month support hire with Seth, who works 24/7 for a fraction of the cost.
Returns teams streamline processes as Seth checks eligibility and initiates returns in Shopify, reducing manual back-and-forth.
Growing Shopify stores scale support effortlessly during peak seasons, as Seth handles up to 1,250 calls per month on the Pro plan.
Business owners maintain brand safety by setting rules for Seth, ensuring high-stakes calls are escalated to human agents.
Operations managers gain visibility into call patterns and knowledge gaps through Ringly's tracking dashboard, enabling continuous improvement.
AI phone supportShopifycustomer servicecall deflectionWISMOreturnsecommerceautomation

Alternatives

Zendesk Answer Bot Intercom Fin Kustomer
Visit Ringly.io ↗

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Frequently Asked Questions

What does Ringly.io do?

AI phone agent for Shopify stores that answers calls, finds orders, and handles returns, resolving 73% of calls without humans.

What are alternatives to Ringly.io?

Popular alternatives to Ringly.io include Zendesk Answer Bot, Intercom Fin, Kustomer.

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